Les Coches Studio Apartments

Frequently asked questions

   
What are the snow conditions like early or late in the season?
 

The resort of La Plagne is one of the highest resorts in the Europe and opens its lifts to holidaymakers from middle of December until late April every year.

We have been here since 2002 and we have always been able to ski back to home throughout the season. Even in a worse case scenario sometimes

conditions may be 'better' further up the mountain or over in Les Arcs, but you can always get a ski lift there, no need for buses.

 

We are a party of single sex 18-25 year olds looking for a lively inexpensive ski holiday - is this the right place?

 

Montchavin and Les Coches are both family friendly resorts with around 7 bars and around 10-15 village restaurants.  If you prefer a party and music scene,

then you my find Les Coches too quiet for you.  If you are at all unsure please contact us and we can chat about what our apartments are like and what Montchavin and Les Coches have to offer.

 

Do you allow smoking in the apartments?

 

NO!!!!! Smoking inside our apartments is strictly forbidden. If we discover smoking

inside the apartment your security deposit will be immediately lost as we will need to thoroughly remove any evidence of smoke for our next guests. 

 

We would like to pay cash on arrival is that ok?
 

We ask our guests to pay the full amount of their holiday accommodation one month before they arrive.  We also ask all our guests to make sure they have suitable holiday insurance.  Should your group or family have a problem and cannot travel then you would be insured for this scenario within your travel insurance.   Unfortunately we are not insured for guests not being able to travel etc. We hope you understand our reasons here. 

Other items such as towels and taxe de sejour can be paid for with cash on arrival.

 

What will be provided on our arrival?
 

Our apartments are self catering apartments, therefore guests are expected to provide their own consumable items, such as condiments & oils etc, kitchen towel, bin bags, washing up liquid, dishwasher tablets and toilet roll.  We don't leave food that previous guests haven't used for the next guests in the apartment purely for hygiene and safety reasons.
At our Studio Apartments in Les Coches : We include a toilet roll, tea towel, Kitchen bin liner, some washing up liquid and sponge/cloth.
 

What happens if we have a problem during our stay?

 

It’s important to us that we are providing an excellent standard of accommodation. We have given as much accurate information as possible about our apartments and the villages of Montchavin and Les Coches on our website to help all our guests make the right choice. 

If any issues arise during your stay no matter how small, we provide various options to contact us depending on its urgency. You can choose to:
Text us via sms message e.g. bulb has gone in hallway.

Email us  - we check our emails every hour or so.

Telephone us

We will always resolve issues as soon as possible and keep you informed of the outcome.

 

What happens if somebody falls ill or injures themselves during your stay?
 

Montchavin\Les Coches has a good medical centre and an English speaking doctor who is used to dealing with winter injuries and general illness. If you

require any assistance during your stay we understand how stressful this can be so please telephone us and we will do all we can to help.


One of our party doesn’t like skiing much what else is there to do during the day?
 

OK..... it’s a surprise to us avid skiers that it’s possible to enjoy our mountain without skis or a board strapped to our feet. Here are just a few suggestions on how to enjoy this wonderful part of the world without heading down a mountain at high speed!!!!
Indoor swimming pool and spa located at Montchavin.

Nature trail walks and snow shoeing organised by local tourist office.

Cross country lessons and trails.

Good pedestrian access to lifts so you can meet up with family for a picnic or at a mountainside restaurant.

During the season as a family, we often take a lift up the mountain and follow numerous well sign posted routes back to the village. (you can hire snow shoes in the village) 

Free shuttle bus service so you can explore the shops and bars of Les Coches and Montchavin

Just a short drive away is the Vanoise National Park. This has truly amazing views and scenery and wildlife. We regularly see Chamoix and Marmotts there...

 

 

We are an all adult group will the apartment be spacious enough for us all?
Our Studio Apartments in Les Coches are 23m2 in size.  There are 4 adult sized beds, but please ensure that you make sure the apartment will be large enough for your group by looking at the photographs and the floor plan.  Also bearing in mind that when the bed is arranged for nightime in the lounge, then there 
is limited space to easily access the kitchen area.

We would ask you to take a good look at the floorplans and photographs along with the detailed descriptions of the apartments so you can make a fully informed decision as to the suitability of the apartment for your group.

If you are still not sure, please contact us.  We are happy to answer any questions or queries that you may have, however small.

 

We are thinking of getting the Eurostar or travelling by train, would you recommend this?
 

YES....... When we lived in the UK we tried all travel methods and found the train to be by far the most relaxing. You can either get the direct Eurostar service

to Bourg St Maurice or Eurostar to Paris and the overnight sleeper service to Bourg St Maurice.

 

If you are traveling by train, try to find a train that stops at LANDRY, so that you can link in with the public bus that collects from the station and brings guests up as far as Montchavin or Les Coches.  Otherwise you will need to factor in the price of a transfer from Bourg St Maurice or Aime to the chalet.  However, if you are able to stop at Bourg St Maruice, you could do your food shopping there and use the taxi to get you, your luggage and the shopping up to the chalet!

 

Do we need a car when we are here?
 

A car is a convenient luxury for any independent ski holiday. It is by no means essential as shopping can be done locally in the well equipped supermarket and local shops you will find most things available without having to drive anywhere. However, as with every resort you can expect to pay 20-30% more in the local supermarket than in the larger supermarkets on the valley floor. If you are driving out try to stop off before you arrive to stock up on your essentials.

Guests often find they don’t use their car at all during their stay.

 

Do you have a raclette machine we can use?
 

Yes  -  They are not kept in the apartment for space/storage reasons. 

Just let us know which day and we'll leave it ready for you and when you have finished just leave it outside your apartment.    We are sorry but we don't

offer fondu sets as they pose a fire hazard with flammable liquids required.

 

We have young children and would like to know what equipment is available for our children?
 

We can provide high chair, potty, travel cot or bed guard for our very small guests, subject to availability.  Please ask for these when you book as they are not kept at the apartment for space reasons.

 

We are bit worried about paying for our holiday in advance, how do we know you really exist? 
 

We fully understand that you maybe concerned and have heard horror stories to this effect. For this reason we want to provide our guests with the following assurance:         
1. We are happy to email a copy of our french business registration 'KBis' certificate.

2. We work closely with Evolution 2 ski school in Montchavin, they would be happy to confirm this.

3. We often use facebook to post photos of our off piste trips please feel free to have a look at the facebook links on this page.

 

Is it possible for a later checkout time ? 

 

We ask our guests to vacate the apartments no later than 10am. It is very unusual that we don't have guests arriving the same day so we need this time to prepare the apartment. Guests can also book at very short notice so we must plan for this..... However if you would like a later checkout time please ask

and we will do our best to accommodate this. If this is possible and it is for longer than 2 hours we will change a late checkout fee to cover the running

costs of the apartment and rescheduling of changeover staff.

When planning your flights and transfers we ask you to always plan for a 10 am departure to avoid any disappointment.

 

We are fortunate to have a very good indoor swimming pool and spa in Montchavin and many guests choose this as an option on there last day.

 

Could you store our bags on transfer day ?

 

Unfortunately, there isn't space for us to store baggage and suitcases however, please contact the tourist office in Les Coches and they will be able to help you.